Contact Us

We look forward to cooperating with you. We will wholeheartedly provide you with quality service.

Contact Information

Company Address

Room 1810, Block A, United Plaza, No. 5022 Binhe Avenue, Futian District, Shenzhen

Baidu Maps Amap

Phone Number

(86)(755)8398 3588
(86)(755)8398 3788
(86)(755)8398 3299

Fax Number

(86)(755)8304 3848

Business Inquiry

If you are interested in our products or services, please feel free to contact us. Our professional team will provide you with the best solutions.

Service Philosophy

We firmly believe: Quality service makes quality more valuable!

We insist: Product quality first, after-sales service first!

Recruitment & Services

Email Inquiry

We will respond to your inquiry as soon as possible

Email: sales@szsunhill.com

Recruitment

If you are interested in joining us, please feel free to contact us.

Email: info@szsunhill.com

Business Inquiry

If you are interested in our products or services, please feel free to contact us. Our professional team will provide you with the best solutions.

Technical Support & Service Standards

I. Pre-Sales Consultation

Provide customers with professional product knowledge consultation and system solution design.

II. Installation & Commissioning

Provide technical support to customers. Service standard: Our company will arrange professional engineers to assist agents or contractors with on-site consultation, commissioning, and other services to ensure the system operates normally. Service acceptance is based on the system achieving expected performance and functionality, and meeting customer satisfaction and approval.

III. After-Sales Service

Our company provides a one-year warranty for products, with lifetime maintenance. For products beyond one year, our company charges the cost of raw materials.

1. After-Sales & Technical Support Hotline

If customers have any technical questions about the products, they can call (86)(755)83983588/83983299/83983520 during working hours (9:00 AM - 6:00 PM, Monday to Friday, excluding public holidays). We will assist customers in resolving issues promptly over the phone. For problems that cannot be resolved over the phone, the faulty product should be returned to the company, and it will be sent back to the customer after repair.

2. Repair Service Time

If our after-sales service center has replacement products available, the problem will be resolved or a solution will be proposed within two working days.